← Back to My IoT
App Icon

My IoT Support

Get help, report issues, or send us feedback

How can we help?

Thank you for your message! We'll get back to you as soon as possible.
Sorry, there was an error sending your message. Please try again or email us directly at myiot@gormantec.com
Other Ways to Contact Us

Email: myiot@gormantec.com

Phone: +61 2 4231 0432

We typically respond within 24-48 hours during business days.

AWS IoT Configuration Help

Need help connecting to your AWS IoT Core hub? Make sure you have:

  • Valid AWS Cognito credentials configured
  • Device shadows properly configured in AWS IoT Core
  • Correct MQTT endpoint URL
  • Appropriate IAM policies for IoT access

Contact us if you need assistance with AWS IoT setup.